Wi-FI Troubleshooting

Sometimes you may run into problems when trying to connect to the Wi-Fi but it is more important to know what the problem is. By doing some Wi-Fi Trouble shooting, you may be able to easily address these problems and get back online even faster than you previously did before.

Start with rebooting the router. Sometimes routers need the occasional reboot to function efficiently. All you have to do is unplug the router’s power cable, wait a while and then plug it back in. You can try the same with a separate modem. If the device has a power switch, try turning it off and then back on. Frequent reboots to the router means that the firmware may need to change. Installing alternative firmware may be the answer to the problem.

Also, make sure that the router is not overheated. Make sure that the vents are not blocked. If the vents are not blocked and overheating still occurs, remove the router from the current location. Also, do not place it on top of a tower PC. It heats up easily and can damage the router thus affecting the performance of the Wi-Fi.

You should ensure that the cables are pressed inproperly. This is the easiest solution and yet the most forgotten one. Check each end of the power cables to the router and modem, the cable between your router and modem, the cable between the modem and the wall socket, and each Ethernet cable plugged into the back of the router.

You can also try repositioning the router. Simple appliances like the microwave or large metallic objects can disrupt the noise to signal ratio. Also, some cordless phones and other devices which use external antennas can pose a problem. Also, position the router’s antenna vertically as it will provide the largest coverage area.

Try changing the wireless channel if you still encounter problems. If lots of wireless routers are nearby, this could lead to interference. To change the wireless channel, log into the admin panel for your router and look for the best wireless channel for your area (it should be one that is not heavily congested). Once you have selected this channel, your Wi-Fi signal should improve tremendously.

If nothing else works, try resetting the router to Factory Default Settings. This can be done by long-pressing the Reset pinhole button the back of the router depending on what type of router it is.

If nothing else works, it could be that the modem or router is broken or the Ethernet cables may be damaged and need to be replaced. There may also be a software issue if only one device is having problems with its network connection. At the end of the day, you may need a new router or modem which is a lot simpler and a lot less confusing than dealing with a faulty router or modem.

Still having issues with your internet connection? Then click HERE to view all of the DIY ways you can improve your connection and speed. Don’t put up with a slow network!

Or call us today on 1300 796 500 if you’re in Sydney!

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