Sunny Roo Solar Inverter Model Number SR 1500Tl/SR 2000TL/SR 3000TL/SR 4200Tl/ SR 5000TL – Error Messages

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  • Energy bill higher than usual?

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  • Installer gone broke?

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  • Out of manufacturer’s warranty by just a few months?

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Sunny Roo Products have been causing huge problems with customers as their inverters are often fault ridden. The company has been placed in receivership and therefore, no warranty exists with any of their products.

Trouble Shooting Tips

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Below is a list of error messages to help you better understand your solar inverter and aid the quick fix of a fault related to your Sunny Roo Solar Inverter Model Number SR 1500Tl/SR 2000TL/SR 3000TL/SR 4200Tl/ SR 5000TL Solar Inverter:

Error ReadingDescription
Er09There is over current on the AC side of the inverter and error reading is only displayed if the current AC network is larger than specifications
Er11There is an over load on the AC side and error reading is only displayed if the current AC network is larger than specifications
Er13There has been a short circuit on the AC side of the inverter
Er14The phase of the inverter is unable to synchronise with the utility
Er29The DC component of the electricity fed into the grid power is longer than specified range

Below are some suggested solutions to your Sunny Roo Solar Inverter Model Number SR 1500Tl/SR 2000TL/SR 3000TL/SR 4200Tl/ SR 5000TL Solar Inverter Error Readings problems:

  • 1. Turn off the AC breaker
  • 2. Check the peripheral AC system configuration and all grid connections

Please note that these are general tips only and are based on our current and past experience and therefore, not specific to your solar inverter problem. What we usually find is people trying these troubleshooting tips and if these fail, they give us a call and we can perform diagnostic tests.

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What we usually find is people trying these troubleshooting tips and if these fail, they give us a call and we can perform diagnostic tests and provide a solution.

  • 50% of the time it’s a quick easy fix for any solar tech…
  • Error messages and fault codes that are due to an external fault elsewhere in the solar system.
  • The solar system is tricking the inverter into thinking it has that error or fault.
  • External faults are relatively easy to find and repair. Once fault is repaired, the inverter is back online.
  • Other 50% of the time
  • There is a fault, which requires more diagnostic type of testing to locate the fault. Out of these about 1 in 4 can be solved onsite. Things like a dodgy install or water damage somewhere.
  • The rest of the time it’s the inverter that’s the problem. 1 out of every 2 times the inverter can be sent away for repairs or we can organise those repairs under warranty with the manufacturer, and….
  • The rest of the time the inverter was of low quality and either not fixable of not good value to fix. If this is the case we would quote on an inverter with similar specs to replace it with. Getting your system back online fast with high quality parts.
  • In the worst case scenario, rare ground leakage faults are very difficult to find and fix but we have also had experience locating these as well.
Be careful some dodgy solar guys will just say you need a new inverter without performing any tests just so they can sell you a new inverter that you may not even need!
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Nevertheless, we can help you with any solar problem you may have. Call us on 1300 796 500!

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