Growatt Sungold – Error Message 117

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  • Energy bill higher than usual?

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  • Installer gone broke?

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  • Out of manufacturer’s warranty by just a few months?

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Growatt solar inverters are manufactured in China, yet service Europe, the US and Australia. Growatt has a very high reputation for affordability and cost-effective, high quality inverters.

If your Growatt Solar Inverter Model SunGold 1500TL is displaying the error message 117, it generally means that there is a relay fault within your inverter. This error message means that your inverter will not function until the error is resolved. These error readings are reparable but the error message can also mean an external fault somewhere in the system, and is tricking the inverter to display that message.

Trouble Shooting Tips

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Sometimes, resetting the solar system can eliminate this error. The shut down and reboot procedure can be found here https://www.acesydneyelectricians.com.au/domestic-residential-electrical-services/solar/. All you need to do is enter your name and email and you can get instant access the procedure as well as heaps of handy information. Below is the shutdown and reboot procedure to help eliminate your 117 error message:

  1. Turn off AC Isolator
  2. Turn off PV Array DC Isolator
  3. Wait up to 3 minutes
  4. Turn on AC Isolator
  5. Turn on PV Array DC Isolator

Please note that these are general tips only and are based on our current and past experience and therefore, not specific to your solar problem. What we usually find is people trying these troubleshooting tips and if these fail, they give us a call and we can perform diagnostic tests and provide a solution.

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  • 50% of the time it’s a quick easy fix for any solar tech…
  • Error messages and fault codes that are due to an external fault elsewhere in the solar system.
  • The solar system is tricking the inverter into thinking it has that error or fault.
  • External faults are relatively easy to find and repair. Once fault is repaired, the inverter is back online.
  • Other 50% of the time
  • There is a fault, which requires more diagnostic type of testing to locate the fault. Out of these about 1 in 4 can be solved onsite. Things like a dodgy install or water damage somewhere.
  • The rest of the time it’s the inverter that’s the problem. 1 out of every 2 times the inverter can be sent away for repairs or we can organise those repairs under warranty with the manufacturer, and…
  • The rest of the time the inverter was of low quality and either not fixable of not good value to fix. If this is the case we would quote on an inverter with similar specs to replace it with. Getting your system back online fast with high quality parts.
  • In the worst case scenario, rare ground leakage faults are very difficult to find and fix but we have also had experience locating these aswell.
Be careful some dodgy solar guys will just say you need a new inverter without performing any tests just so they can sell you a new inverter that you may not even need!
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Nevertheless, we can help you with any solar problem you may have. Call us on 1300 796 500!

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