Clenergy Solar Inverter Model Number SPH15/SPH20/SPH30/SPH40 and SPH60 – Red Light Is Lit

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  • Energy bill higher than usual?

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  • Installer gone broke?

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  • Out of manufacturer’s warranty by just a few months?

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Clenergy is an Australian founded solar PV enterprise, specialising in the development and manufacturing of renewable energy products. Although based and manufactured in China, Clenergy services all over the world, including Australia, the UK, Japan, USA and Europe.

Trouble Shooting Tips

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If the red light on your Clenergy SPH solar inverter is lit, then there is a problem with the electricity network and will generally clear when power is back on. Once the power is back on, check your Clenergy SPH solar inverter to ensure the blue light is lit and the screen reads “working mode”.

However, if the red light is still lit, try these shut down and rebooting tips:

  1. Turn off the inverter AC isolator, located in the main switch supply.
  2. Turn off the DC isolator, located on the inverter itself.
  3. Wait for 1 minute.
  4. Turn back on the AC isolator, followed by the DC isolator.
  5. Wait 3 minutes until inverter restarts.
  6. Wait until the blue light is lit and the screen reads “working mode”.



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Please note that these are general tips only and are based on our current and past experience and therefore, not specific to your solar inverter problem. What we usually find is people trying these troubleshooting tips and if these fail, they give us a call and we can perform diagnostic tests. What we usually find is people trying these troubleshooting tips and if these fail, they give us a call and we can perform diagnostic tests and provide a solution.

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  • 50% of the time it’s a quick easy fix for any solar tech…
  • Error messages and fault codes that are due to an external fault elsewhere in the solar system.
  • The solar system is tricking the inverter into thinking it has that error or fault.
  • External faults are relatively easy to find and repair. Once fault is repaired, the inverter is back online.
  • Other 50% of the time
  • There is a fault, which requires more diagnostic type of testing to locate the fault. Out of these about 1 in 4 can be solved onsite. Things like a dodgy install or water damage somewhere.
  • The rest of the time it’s the inverter that’s the problem. 1 out of every 2 times the inverter can be sent away for repairs or we can organise those repairs under warranty with the manufacturer, and…
  • The rest of the time the inverter was of low quality and either not fixable of not good value to fix. If this is the case we would quote on an inverter with similar specs to replace it with. Getting your system back online fast with high quality parts.
  • In the worst case scenario, rare ground leakage faults are very difficult to find and fix but we have also had experience locating these aswell.
Be careful some dodgy solar guys will just say you need a new inverter without performing any tests just so they can sell you a new inverter that you may not even need!
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Nevertheless, we can help you with any solar problem you may have. Call us on 1300 796 500!

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