• Common Problems

How many times have you heard a security alarm ring but ignored it?

This is a common scenario for Australians when security systems are installed poorly. Be aware that sirens and alarms can only sound for 5 minutes within NSW. However, you can opt for back to base monitoring where you pay a fee or subscription to have security guards react to your alarms. This is why you need a professional to install your security and alarm system. At ACE, we offer you qualified and experienced technicians that can install your system quickly, efficiently and without faults. Our technicians are experienced in choosing the best location for sensors and alarm stations, which often makes DIY alarm system installations tricky.

Please be reminded that a security alarm system does not and should not replace home insurance, but is a great line of defence for intruders. Also, some home insurers will lower your premiums if you have appropriate security systems in place.


  • Types & Features
  • 1) Alarm Zone

An alarm zone is essentially the location of the sensor. Some alarm systems give you the option to program zones so that sensors are assigned to them and cause the system to respond differently when zones are triggered.

  • 2) Passive Infrared Motion Detector

These detectors include motion sensors that detect intruders in your home.

  • 3) Pet Friendly Detectors

This feature combines Passive Infrared motion sensors with microwave detection to detect your pet and not cause reason for alarm

  • 4) Door and Window Reed Switches

These perimeter security switches activate the alarm if force is used to open doors and windows.

  • 5) Monitored Smoke Detectors

These detectors provide early warning signs and alerts for your family if smoke is present in your home

  • 6) Wireless Remote

With this feature you can arm and disarm your security system

  • 7) Panic Button

A panic button offers 24/7 security protection for you and your family and can also connect to NSW Police to inform them of a panic situation


  • 8) Wireless Pendant Button

Similar to the panic button but is fluorescent and bright red for easy identification in the dark

  • 9) Control Panel

This allows you to arm and disarm the alarm and specified zones. This panel connects to the detectors to monitor your home and raise the alarm when necessary. These panels have back up batteries and tamper switches so you can have complete peace of mind and confidence in your alarm system


  • Types
  • Wired Alarm System

In a wired system, the sensors communicate with the control panel via cables. This system is recommended for single storey homes with a roof cavity, as the wires will run in the roof space.

  • Wireless Alarm System

In a wireless system, the sensors communicate wirelessly. This system is recommended for homes without a roof space, as there is no way we can install a wired system in your home without the wires being visible, such as on ceilings and walls although not as good as a hard wired system. Wireless sensors are very reliable and have a 100m range.

  • Fully Integrated Burglar Alarm

This is one of the most common types of alarming system. It helps to safeguard your home against intruders. Features include:

  • Video monitoring – offers live feed
  • Motion detection – detects movement in your home
  • Sirens and alarms
  • Intercom system – for communication purposes
  • Door and window sensor – detects when a door and window is opened



  • Monitoring

Home security is never complete without proper monitoring:

Alarms being triggered are part of an alarm system. Alarm monitoring is the 24/7 communication between your security system and the central monitoring station. When the control panel registers an emergency, a signal is sent out to the monitoring station and then aids monitoring staff to take action. These staff members will try to verify the alarm and contact the appropriate people, including police and homeowners. This means you can even get the alarm system to call your mobile phone as a monitoring system.

  • CCTV

Don’t waste time and money on poorly installed CCTV!

Facial recognition and identification technologies have become part of your CCTV and security and alarm systems. But not all CCTV technologies are made the same.

Your average intrusion detection camera can operate at less than 10% facial recognition, when really you need at least 50% for reliable facial recognition technology. So if your CCTV can’t perform the way it’s supposed to, what was the point of spending all that money?

You can get CCTV technology that is police recommended facial identification technology that produces remarkably clear imagery.

CCTV can also be set up for on site or remote access and viewing, even accessible through your computer and smart phone


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