Problems Connecting to Wi-Fi

Firstly, you need to find out if it is the computer or the network that is causing trouble. Check to see if any other devices can connect to the internet. If they do connect to the network, then the problem lies with your computer. If not, then the network is the root of the problem.

If It Is Your Computer….

If it is that your computer is the issue, try restarting the computer as it acts as a simple reset to clear bad settings thus improving connectivity to the network. If that doesn’t help, use a different website or program. Sometimes, the website may be down or the program cannot connect to the server. To ensure that it is just simply the website or program causing problems, use another website or online problem. If you still encounter problems, use another browser and see if that makes difference.

If It Is the Network…

Try resetting the network hardware which consists of the modem and router if you are running into network problems. To set your router, unplug the modem and router from power and wait a few seconds. Then re-connect both the modem and router and wait for both to completely power on. Once this has been completed, open your web browser and load a web page on the computer

Is the Wi-Fi Adapter Switched On?

If this still doesn’t work, check to see that your Wi-Fi adapter is switched on. There is usually a button on the laptop that turns on the wireless adapter. If it has been turned off, try pressing the button to turn it back on. Some laptops require that you hold down the “Fn” button as well to press the Wi-Fi button.

Is It a Software Problem?

Your connectivity issues could also due to a software problem. On Windows, open the Network Connection window and press the Windows button and R at the same time. When the “Run” window pops up, enter the command “ncpa.cpl”. You should see your network adapter. Right-click on it and select “Diagnose”. Once Windows has completed the scan and has found the various problems, follow the instructions to fix them. If you have a Mac, look for “System Preferences” by clicking the Apple menu, then select “Network” and then select “Assist me”. From the list of options, look for “Diagnostics” and click on it. Then follow the instructions and the system will scan the network and automatically fix the issues.

Connect Directly to the Modem

Still running into problems? Then try connecting the computer directly to the modem by using an Ethernet cable. If you are able to connect to the internet, then the router may be the issue. If you still cannot connect, then the issue may be the modem or the internet service and you should contact your Internet Service Provider.

Disable the Network Security

Try disabling the network security as it can make things more complicated and therefore affect connectivity. So, while troubleshooting, disable the network security and as soon as you have fixed the problem, secure the network once more to avoid hackers from mooching off of your Wi-Fi.

You May Be Running into Interference

It could also be that your Wi-Fi signal is too weak. This could be due to interference and being too far from the router. Try long-pressing the “Reset” button by using a pin or pointy object. You may need to restore the changes if you have customized your network as resetting the router will remove any changes made to the network.

Run virus and malware scans if you still run into problems as these nasty pests can slow down your internet connection. Remove them as soon as you find them to step up your connection and get back online.

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